Frequently Asked Questions

Our pricing varies by service and scope:

• Blog Writing: Starting at $299/month for 4 posts (1,000 words each)
• Copywriting: Starting at $500 per project
• Technical Writing: Starting at $800 per project
• Email Marketing: Starting at $400 per campaign
• Enterprise: Custom pricing for large-scale needs

All pricing includes research, writing, editing, SEO optimization, and revisions.

Yes, we offer volume discounts for clients who commit to ongoing content needs:

• 3-month contracts: 5% discount
• 6-month contracts: 10% discount
• Annual contracts: 15% discount
• 20+ pieces per month: Custom enterprise pricing

Contact us to discuss a package that fits your budget and content goals.

We accept multiple payment methods for your convenience:

• Credit/debit cards (Visa, MasterCard, American Express)
• ACH bank transfers
• PayPal and Stripe
• Wire transfers for international clients
• Net 30 terms for qualified businesses

Monthly subscriptions are billed automatically on the same date each month.

No minimum commitment is required for one-off projects. For subscription services, we offer month-to-month plans with no long-term contracts required. You can cancel or modify your plan at any time with 14 days' notice. However, longer commitments come with discounted rates.

Our proven 5-step process ensures quality content every time:

1. Discovery: We learn about your business, audience, and goals through a detailed brief or consultation
2. Research & Planning: Topic research, keyword analysis, and content outline creation
3. Writing: Expert writers craft your content with your brand voice and objectives in mind
4. Quality Assurance: Editing, fact-checking, and optimization for SEO and readability
5. Delivery & Revision: Content delivered on time with revisions as needed

Turnaround times vary by project type and complexity:

• Blog posts (1,000-1,500 words): 3-5 business days
• Long-form content (2,500+ words): 5-7 business days
• Website copy: 2-3 business days per page
• Technical documentation: 5-7 business days
• Email campaigns: 3-4 business days

Rush delivery (24-48 hours) is available for an additional fee. We'll provide specific timelines during consultation.

Revision policies vary by service tier:

• Starter plans: 2 rounds of revisions
• Professional plans: Unlimited revisions within 30 days
• Enterprise plans: Unlimited revisions with dedicated support

Revisions cover adjustments to tone, style, and factual corrections. Major scope changes may incur additional fees.

We take confidentiality seriously. All projects are protected by:

• Standard NDA agreements available upon request
• Secure file transfer and storage systems
• Limited access to project information (need-to-know basis)
• No sharing of client work without explicit permission
• GDPR and privacy law compliance

We offer comprehensive content writing services including:

• Blog & Articles: SEO-optimized posts, thought leadership, how-to guides
• Website Copy: Landing pages, product descriptions, about pages
• Marketing Content: Case studies, whitepapers, ebooks
• Technical Writing: Documentation, API guides, user manuals
• Email Marketing: Newsletters, drip campaigns, sales sequences
• Social Media: Posts, captions, content calendars
• Ghostwriting: Executive articles, books, speeches

Yes, we have writers with expertise across multiple industries:

• Technology & SaaS
• Healthcare & Medical
• Finance & FinTech
• E-commerce & Retail
• Real Estate
• Education & E-learning
• Professional Services
• Manufacturing & B2B

Our writers research thoroughly to understand industry-specific terminology, trends, and audience needs.

Absolutely! We specialize in adapting to your unique brand voice:

• Initial brand voice questionnaire and style guide review
• Analysis of your existing content for consistency
• Custom style guide creation for your account
• Dedicated writers who learn your preferences
• Unlimited revisions to perfect the tone

Most clients say we capture their voice perfectly within 1-2 pieces.

Yes, content strategy is included with our Professional and Enterprise plans:

• Content audit and gap analysis
• Keyword research and topic ideation
• Editorial calendar planning
• Competitor content analysis
• Performance tracking and optimization
• Multi-channel content planning

Strategy-only consultations are also available starting at $500.

Our multi-layer quality assurance process includes:

• Expert Writers: All writers are vetted, tested, and continuously trained
• Editorial Review: Every piece is edited by a senior editor
• Fact-Checking: All statistics and claims are verified
• Plagiarism Scanning: 100% original content guaranteed
• SEO Optimization: Technical SEO review and optimization
• Client Feedback: Revisions based on your input

We use AI as a research and ideation assistant, but all content is written and refined by human experts. Here's our approach:

• AI helps with research, outlining, and data gathering
• Human writers create all final content
• Real experience and expertise drive quality
• Original insights that AI cannot replicate
• E-E-A-T optimization for 2026 search algorithms

This hybrid approach ensures efficiency while maintaining authenticity and quality.

Our content is optimized for both traditional search and AI discovery:

• Comprehensive keyword research and integration
• E-E-A-T signals (Experience, Expertise, Authority, Trust)
• Structured data and schema markup
• Optimized headings and meta descriptions
• Internal linking strategy
• Featured snippet optimization
• Multi-platform optimization (Google, ChatGPT, Perplexity)

Yes! We have multiple ways to review our work quality:

• Portfolio section with diverse writing samples
• Case studies showing real client results
• Industry-specific samples upon request
• Free sample article for qualified enterprise clients
• Money-back guarantee on your first order

Visit our portfolio page or contact us for specific examples.

We deliver content in your preferred format:

• Documents: Word, Google Docs, PDF
• Web-ready: HTML with proper formatting
• CMS Integration: Direct upload to WordPress, HubSpot, etc.
• Markdown: For technical documentation
• Spreadsheets: For bulk content or social media

All content includes SEO metadata, image suggestions, and formatting guidelines.

Yes, we offer publishing support:

• Direct CMS upload (WordPress, Drupal, HubSpot, etc.)
• Proper formatting and image placement
• Meta descriptions and SEO settings
• Internal linking implementation
• Schema markup addition

Publishing services are included in Professional and Enterprise plans, or available for $25 per piece.

Absolutely! We integrate with your existing systems:

• Project management tools (Asana, Trello, Monday.com)
• Communication platforms (Slack, Teams, Discord)
• Content management systems (any CMS)
• SEO tools (SEMrush, Ahrefs, Moz)
• Style guide and brand asset repositories

We adapt to your workflow, not the other way around.

We provide comprehensive performance reporting:

• Monthly traffic and engagement reports
• Keyword ranking improvements
• Conversion and lead generation metrics
• AI platform citation tracking
• Content ROI analysis
• Recommendations for optimization

Reports are included with Professional and Enterprise plans.